Please read these Terms carefully before using the juan364 platform. By accessing or using our services, you agree to be bound by the terms set out below.
Important principles that govern your use of juan364's services
You must be at least 21 years of age to register and use juan364. By creating an account, you declare that you meet this requirement. Accounts found to belong to underage users will be closed and any balances forfeited in accordance with applicable regulations.
Juan364 operates under the regulatory framework applicable to Philippine online gaming. These Terms are governed by the laws of the Republic of the Philippines. Players are responsible for ensuring that online gaming is legal in their specific jurisdiction before registering.
Each person may hold only one juan364 account. Duplicate accounts are prohibited and will result in suspension of all associated accounts. Balances and pending bonuses in duplicate accounts may be voided without prior notice.
All promotional offers at juan364 are subject to specific wagering requirements, time limits, and game restrictions. Attempting to abuse bonuses through multi-accounting, collusion, or irregular betting patterns will result in bonus cancellation and possible account suspension.
You are solely responsible for maintaining the confidentiality of your juan364 login credentials. Juan364 will not be liable for any loss arising from unauthorised use of your account due to your failure to keep credentials secure. Report suspected breaches immediately.
The use of automated betting software, bots, exploit strategies, or any method designed to gain an unfair advantage at juan364 is strictly prohibited. Juan364 reserves the right to void bets and close accounts where such activity is detected.
Last updated: June 2026 — governs all use of juan364.org and associated services
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and juan364 ("juan364", "we", "us", "the Platform"), the operator of the online gaming and sports betting platform accessible at juan364.org and its associated sub-domains and mobile interfaces.
By accessing, browsing, registering on, or using any part of the juan364 platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated by reference. If you do not agree to these Terms, you must immediately cease use of the platform.
Juan364 reserves the right to amend these Terms at any time. Where changes are material, we will provide reasonable notice via the platform or by email to your registered address. Continued use of juan364 following any amendment constitutes your acceptance of the revised Terms.
To register and use juan364's real-money services, you must satisfy all of the following eligibility criteria:
Each person is permitted to hold only one (1) account with juan364. Providing false, misleading, or incomplete information during registration is a material breach of these Terms and may result in immediate account suspension and forfeiture of any balance held.
Juan364 is required by applicable regulations to verify the identity of players prior to processing withdrawals and at any time juan364 reasonably determines that verification is warranted. This Know Your Customer ("KYC") process may require you to submit one or more of the following documents:
Juan364 reserves the right to suspend or restrict account functionality, including the processing of withdrawal requests, until satisfactory verification documents have been received and approved. Juan364 will process submitted documents within a reasonable timeframe and will communicate any deficiencies to the Player.
All personal data collected during the KYC process is handled in accordance with juan364's Privacy Policy and the Data Privacy Act of 2012 (Republic Act No. 10173).
All transactions on the juan364 platform are conducted in Philippine Peso (PHP / ₱). Juan364 accepts deposits via the following methods, subject to availability: GCash, PayMaya, Bank of the Philippine Islands (BPI), BDO Unibank, and Metrobank. Additional payment methods may be added or removed from time to time without prior notice.
The minimum deposit amount is ₱100. The minimum withdrawal amount is ₱200. Withdrawal requests are subject to identity verification as set out in Section 3. Juan364 targets a withdrawal processing time of thirty (30) minutes for verified accounts using GCash or PayMaya; bank transfers may take one (1) to three (3) banking days depending on the receiving institution.
Juan364 does not charge processing fees on standard deposits or withdrawals; however, your payment provider may impose its own transaction fees, for which juan364 accepts no responsibility. Juan364 reserves the right to request documentation establishing the legitimate source of funds deposited to any account where unusual deposit patterns are identified.
Deposits made using payment methods not registered in the Player's own name will be declined and refunded. Juan364 does not accept third-party funding under any circumstances.
From time to time, juan364 may offer bonuses, free spins, free bingo credits, enhanced odds, or other promotional incentives to Players ("Promotions"). All Promotions are subject to the specific terms and conditions stated at the time the Promotion is offered, including but not limited to:
Juan364 reserves the right to modify, suspend, or withdraw any Promotion at any time. Abuse of Promotions — including through multi-accounting, use of automated software, collusion between Players, or any other strategy designed to exploit bonus terms — will result in cancellation of bonuses and may result in account suspension.
The following conduct is strictly prohibited on the juan364 platform. Engaging in any prohibited conduct may result in immediate account suspension, cancellation of pending bets and withdrawals, and forfeiture of account balances, without prejudice to any legal remedies juan364 may pursue:
Juan364 employs real-time monitoring systems and third-party fraud detection tools to identify and investigate suspicious activity. All credible reports of collusion, fraud, or money laundering will be escalated to the appropriate Philippine regulatory and law enforcement authorities as required.
All content on the juan364 platform, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of juan364 or its content suppliers and is protected by Philippine and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial gaming purposes only. This licence does not permit: reproduction or redistribution of platform content; modification or creation of derivative works based on platform content; use of any data mining, scraping, or extraction tools on the platform; or commercial exploitation of any platform content without juan364's prior written consent.
To the maximum extent permitted by applicable Philippine law, juan364 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of or inability to use the platform, including but not limited to loss of profits, loss of data, or business interruption, even if juan364 has been advised of the possibility of such damages.
Juan364's total aggregate liability to any Player for any claim arising under these Terms shall not exceed the total amount deposited by that Player in the twelve (12) months preceding the event giving rise to the claim. This limitation does not apply to liability for death or personal injury caused by juan364's negligence, or for fraud or fraudulent misrepresentation.
The platform is provided on an "as is" and "as available" basis. Juan364 makes no warranties, express or implied, regarding the uninterrupted or error-free operation of the platform, the accuracy of game results, or the compatibility of the platform with any specific device or operating system.
Juan364 is committed to the promotion of responsible gaming and the protection of vulnerable players. All juan364 accounts include access to the following responsible gaming tools, available at no cost to the Player:
Juan364 strictly enforces its 21+ age policy and conducts regular checks to identify potential underage users. Players who believe they may be developing problematic gaming behaviour are encouraged to use the self-exclusion tools available in their account settings and to seek support from qualified counselling services. For more information, visit our Responsible Gaming page.
Juan364 reserves the right to amend these Terms at any time. Where changes are material in nature, juan364 will provide reasonable advance notice to registered Players via email or an on-platform notification. Continued use of juan364 following the effective date of any amendment constitutes your unconditional acceptance of the revised Terms.
Juan364 reserves the right to suspend or terminate any account at its sole discretion, with or without cause, including but not limited to circumstances involving suspected fraud, breach of these Terms, or failure to complete identity verification within the required timeframe. Upon termination for cause, any balance in the account may be withheld pending investigation.
Players wishing to close their account voluntarily may do so at any time by contacting juan364 customer support. Any positive balance remaining in the account at the time of voluntary closure will be returned to the Player's verified payment method, subject to any outstanding wagering requirements or pending verification requirements.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms, or the use of the juan364 platform, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
Prior to initiating formal legal proceedings, Players are encouraged to contact juan364's customer support team to seek resolution of any dispute informally. Juan364 commits to responding to all formal complaints within five (5) business days and to working in good faith toward an amicable resolution.
If a dispute is not resolved informally within thirty (30) days of the initial complaint, either party may escalate the matter to the relevant Philippine regulatory authority or pursue other available legal remedies.
If you have any questions regarding these Terms and Conditions, or wish to submit a formal complaint, please contact the juan364 support team through the following channels:
All formal legal notices to juan364 must be submitted in writing via email to the address above and will be acknowledged within five (5) business days.
Our support team at juan364 is available 24/7. If anything in these Terms is unclear, reach out before you play — not after. Informed players are happy players.
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